Acembly Warranty Repair
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Frequently Asked Questions
How can I become a HEX dealer?
Why did I get charged $9.99 shipping on my Pro-Deal order?
Website Sale Wording
What kind of leather is used in HEX products?
Are the bags waterproof?
How Do I Remove My Phone From My HEX Case
Do HEX Cases Work With Wireless Charging Capable iPhones?
Warranty & Returns
What kind of warranty does my HEX product have?
Where is the SO number on my order so that I can complete the RMA form?
Returns/Refunds-Where is my money? Why does it take so long?
Lost or stolen package?
How Do I Cancel My Order?
Where Do I Send Media And PR Inquiries?
How Do I Contact HEX Customer Service?
What is the sleeping bag temperature rating for my old sleeping bag?
Do you have a footprint for my tent?
Tent assembly instruction manuals
Is there a current rain fly that will fit my old tent?
Child carrier recall
New caps for Ultimate Direction body bottles?
What is your return policy?
What does your warranty cover?