Warranty & Returns

What kind of warranty does my HEX product have?
Warranty Information Hex Designs ("HEX") warranty obligations for the Hex product you have just purchased (the "Product") are limited ...
Tue, 10 Jul, 2018 at 12:09 AM
Return Policy
We're bummed things didn't work out for you, but here's the good news: return anything for any reason up to thirty (30) days of purchase. We’...
Tue, 10 Jul, 2018 at 12:09 AM
Where is the SO number on my order so that I can complete the RMA form?
On the invoice that was in the box that your order came in, the SO number can be found near the upper right-hand part of the invoice.  If you have any quest...
Fri, 28 Feb, 2020 at 12:20 PM
Returns/Refunds-Where is my money? Why does it take so long?
I apologize for the delay; we are working to get your refund back to you as quickly as possible. Once the return is processed, please allow 5-7 business day...
Fri, 28 Feb, 2020 at 12:30 PM