Customer Service

Lost or stolen package?
Estimated Time to Resolve: 2-4 Weeks Did you get a HEX shipment notification that included a FedEx tracking number, but your package is lost or stolen?  ...
Tue, 10 Jul, 2018 at 12:09 AM
How Do I Cancel My Order?
If you need to cancel your order, please send an email to support@hexbrand.com with Order ID found in the top right hand corner of your email confirmation.
Tue, 10 Jul, 2018 at 12:09 AM
Where Do I Send Media And PR Inquiries?
Our Media and PR team can be reached via email @ media@hexbrand.com.
Tue, 10 Jul, 2018 at 12:09 AM
How Do I Contact HEX Customer Service?
You can reach the HEX Customer Service team by calling 833.886.9757, by sending us an email at support@hexbrand.com, or by creating a ticket with our suppor...
Tue, 10 Jul, 2018 at 12:09 AM